Early day motion tabled by primary sponsor Lord Cotter (Liberal Democrat), on Thursday, 27 November 2003, in the House of Commons. It is signed by 57 members in total.

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118 DIRECTORY SERVICES

That this House expresses concern at a recent survey by Oftel and the Independent Committee for the Supervision of Standards of Telephone Information Services highlighting that just 57 per cent. of callers ringing new 118 directory service providers were given the correct information; is concerned that some service providers are breaching the industry code of practice by failing to offer pricing details before providing onward connection services; is further concerned that the poor quality of services offered by some providers will harm both consumers and the small businesses through the provision of incorrect information and a general lack of price transparency; acknowledges reports that some 118 companies are failing accurately to list businesses and in some cases are failing to list them at all; and recognises that many small firms are losing both money and potential customers as a result; and calls on Ofcom to review the performance of 118 companies when it assumes its role as the new telecoms regulator and to take action against those companies which fail to improve their services.

Amendments

The Early day motion has received an amendment.

118 DIRECTORY SERVICES (161A1)

The Early day motion has received an amendment sponsored by Peter Bottomley (primary, Conservative) and tabled on Tuesday, 2 December 2003. It has been signed by 2 members in total.

Line 13, at end add 'and to encourage the acceptance of name and postcode as a fast efficient way of giving the wanted number.

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Secondary information

Type

Early day motion

Reference

161 

161A1 

Session

2003-04

Subjects

Codes of practice Standards Telephone operator services

Link

View this Early day motion on www.parliament.uk