Early day motion tabled by primary sponsor Ronnie Campbell (Labour), on Monday, 13 June 2011, in the House of Commons. It is signed by 30 members in total.

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UNIVERSAL CREDIT DELIVERY

That this House notes that since only 15 per cent. of people in deprived areas have used a Government website in the last year, the Department for Work and Pensions (DWP) may find that more universal credit customers than expected will turn to face-to-face and telephone help from their local authority, DWP helplines, Government-funded welfare organisations, councillors and their hon. Member as they find that the automated system is not able to deal with their individual questions, particular concerns and unique set of circumstances.

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Secondary information

Type

Early day motion

Reference

1908 

Session

2010-12

Other sponsors

Dennis Skinner

Lord Cryer

Ian Lavery

Ian Mearns

Grahame Morris

Subjects

Internet Universal credit

Link

View this Early day motion on www.parliament.uk