Early day motion tabled by primary sponsor Robert Smith (Liberal Democrat), on Thursday, 20 November 2014, in the House of Commons. It is signed by 24 members in total.

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PERFORMANCE OF BT OPENREACH

That this House notes with concern the number of businesses and households who have experienced telecommunication problems because of the failure of BT Openreach contractors to install telephone landlines and repair faults within a reasonable timeframe; recognises that reliable telephone and broadband connections are crucial for businesses and families across the UK; further notes the frustration and difficulties experienced by those who have been left without a telephone line or broadband access; further notes that people cannot complain directly to Openreach but must go through their service provider often causing further inconvenience to consumers; and calls on Ofcom to ensure that the minimum targets imposed on BT Openreach are met and their performance is monitored to ensure that future customers do not experience the levels of poor service that have been reported.

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Secondary information

Type

Early day motion

Reference

535 

Session

2014-15

Other sponsors

Albert Owen

Martin Caton

Andrew George

Mike Weir

Jonathan Edwards

Subjects

Business Standards Telecommunications

Link

View this Early day motion on www.parliament.uk