Written question asked by Jim Cunningham (Labour) on Wednesday, 13 July 2005, in the House of Commons. It was due for an answer on Monday, 18 July 2005. It was answered by Elliot Morley (Labour) on Wednesday, 20 July 2005 on behalf of the Department for Environment, Food and Rural Affairs.

Severn Trent (Ofwat Inquiry)

Question: To ask the Secretary of State for Environment, Food and Rural Affairs what recent discussions she has had with Ofwat on its investigations into Severn Trent.

Answer: I have discussions with the Director General of Water Services from time to time.The Director General has mentioned to me his investigation into irregularities at Severn Trent Water. He has informed me that Ofwat have obtained a written assurance from Severn Trent that, if it were ever found that customers had been over charged, any necessary corrections would be effected in a prompt manner to be agreed between the company and Ofwat. The position of customers is therefore already protected.

Secondary information