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Written question asked by Angus Brendan MacNeil (Scottish National Party) on Tuesday, 19 July 2005, in the House of Commons. It was due for an answer on Thursday, 21 July 2005. It was answered by Alan Johnson (Labour) on Monday, 10 October 2005 on behalf of the Department of Trade and Industry.


Telephone Inquiries

Question
To ask the Secretary of State for Trade and Industry what facilities his Department has to deal with telephone inquiries in (a) Welsh, (b) Scots Gaelic and (c) Irish Gaelic.
Answer

The Department of Trade and Industry has a contract with an external telephone translation service that enables it, by means of a three-way conference call, to handle telephone calls in Welsh, Scots Gaelic and Irish Gaelic.


Secondary information

Type
Written question
Reference
14727; 437 c37-8W;437 c37-8W
Session
2005-06
Subjects
Department of Trade and Industry Languages Telephone services