Written question asked by Danny Alexander (Liberal Democrat) on Tuesday, 29 November 2005, in the House of Commons. It was due for an answer on Thursday, 1 December 2005. It was answered by Baroness Hodge of Barking (Labour) on Monday, 12 December 2005 on behalf of the Department for Work and Pensions.
Customer Management Systems
- Question
- To ask the Secretary of State for Work and Pensions if he will list the areas where the customer management system is in use; and when he expects the system to be rolled out to all areas.
- Answer
-
The administration of Jobcentre Plus is a matter for the Chief Executive of Jobcentre Plus, Lesley Strathie. She will write to the hon. Member.Letter from Lesley Strathie, dated 12 December 2005:"The Secretary of State for Work and Pensions has asked me to reply to your question concerning the deployment of the Customer Management System (CMS) in the Jobcentre Plus network. This is something which falls within the responsibilities delegated to me as Chief Executive of Jobcentre Plus.""The following list shows the areas where CMS is in full or partial use. CMS is being implemented in tandem with the wider rollout of the Jobcentre Plus service and I expect this to be substantially completed by Summer 2006."
Region/District Fully rolled out-partial rollout East Midlands Derbyshire Full Leicestershire Full Lincolnshire and Rutland Partial Northamptonshire Full Nottinghamshire Partial East of England Bedfordshire and Hertfordshire Partial Cambridgeshire Partial Norfolk Partial Essex Partial Suffolk Full London Brent, Harrow and Hillingdon Partial Central London Partial City and East London Partial Lambeth, Southwark and Wandsworth Partial North London Partial South East London Partial South London Partial North East London Partial West London Full North East City of Sunderland Partial Durham Partial Gateshead and South Tyneside Full Northumbria Full Tees Valley Full North West Cheshire and Warrington Partial Cumbria Full Lancashire East Partial Greater Manchester Central Partial Greater Manchester East Partial Greater Manchester West Partial Greater Mersey Full Lancashire West Partial Liverpool and Wirral Full Scotland ADGI Partial Edinburgh, Lothians and Borders Partial Forth Valley and Fife Partial Glasgow Partial HICC Partial Lanarkshire and East Dunbartonshire Partial South East Bucks and Oxon and Berkshire Partial Hampshire Partial Kent Partial Surrey and Sussex Partial South West Devon and Cornwall Full Dorset and Somerset Full Gloucester, Wiltshire and Swindon Partial West of England Partial Wales Bridgend Full Cardiff and Vale Full Eastern Valleys Partial N.W. Wales Partial S.E. Wales Full Swansea Bay Partial West Wales Partial Wrexham and N.W. Coast Partial West Midlands Birmingham and Solihull Partial Black Country Partial Coventry and Warwickshire Partial Staffordshire Partial The Marches Partial Yorkshire and Humberside Barnsley Doncaster and Rotherham Partial Bradford Partial Calderdale and Kirklees Partial East Yorkshire and Humber Partial Leeds Partial North Yorkshire Partial Sheffield Full Wakefield Partial "I hope this is helpful."
Secondary information
- Type
- Written question
- Reference
- 440 c1758-9W;440 c1758-9W; 34286
- Session
- 2005-06
- Subjects
- Administration Computers Jobcentres ICT Information Jobcentre Plus Social security benefits
- Link
- View this Written question on www.publications.parliament.uk
Librarians' tools
- Timestamp
- 2013-11-24 22:11:03 +0000
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