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Business of the House

My hon. Friend raises a serious and proper concern about large-scale computer systems. I assure him that lessons have been learned. Too often in the past, single systems were introduced on a large scale and did not produce the anticipated results. There have been several initiatives to try to introduce systems on a smaller scale to allow them to develop incrementally and deal with the problems over time. That means that we do not always experience immediate improvements and it is clear that the sort of changes that people face in society require computer systems that are sensitive and can be adjusted to deal with them. That is a continuing challenge for the Government.