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Learning Disability Services (Cornwall)

The hon. Gentleman raises an important point. In its report the Healthcare Commission stressed that most of the staff to whom it talked were warm, kind and committed to doing their best for the people in their care, but did not have the training, support and the proper systems in place to enable them to do that. Of course, it is a central principle of good care for vulnerable people that they and their families are fully consulted about any changes that may need to be made in the services that are provided. That is part of the purpose of the care assessments that have already taken place.