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Written question asked by Baroness Keeley (Labour) on Friday, 27 October 2006, in the House of Commons. It was due for an answer on Tuesday, 31 October 2006. It was answered by Baroness Winterton of Doncaster (Labour) on Tuesday, 7 November 2006 on behalf of the Department of Health.

NHS (Litigation)

Question
To ask the Secretary of State for Health how many complaints were made about services at each hospital in Greater Manchester in each of the last three years; and how many such cases went to litigation.
Answer

The Department does not collect data on complaints for individual hospitals and has no information about the number of cases that have progressed from being complaints to claims for negligence. The Information Centre for Health and Social Care only collects data on written complaints, by hospital trusts. The following table shows the number of written complaints made about services at each hospital trust in Greater Manchester in each of the last three years.

Written complaints about hospital and community services by trust within Greater Manchester
Trusts within Greater Manchester 2002-03 2003-04 2004-05
Christie Hospital National Health Service Trust 123 109 102
South Manchester University Hospitals NHS Trust 412 388 266
Salford Hospitals NHS Trust 519 523 434
Trafford Healthcare NHS Trust 221 169 146
Bolton Hospitals NHS Trust 332 319 236
Mental Health Services of Salford NHS Trust 103 — —
Tameside and Glossop Acute Services NHS Trust 388 318 334
Wrightington, Wigan and Leigh NHS Trust 411 403 410
Pennine Care NHS Trust 131 216 205
Central Manchester and Manchester Children’s University Hospitals NHS Trust 940 636 664
Pennine Acute Hospitals NHS Trust 892 861 719
Stockport NHS Trust 325 340 325
Bolton, Salford and Trafford Mental Health NHS Trust — 81 81

Secondary information

Type
Written question
Reference
451 c1299W; 98717
Session
2005-06
Subjects
Complaints Hospitals Greater Manchester NHS
Link
View this Written question on www.publications.parliament.uk