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Business of the House

May we have a debate on the quality of and access to Jobcentre Plus services? In the last three years, changes in the delivery of welfare benefits have caused significant disruption and hardship to tens of thousands of claimants, with families waiting weeks for benefits to be processed and telephone systems overwhelmed by call volumes. Centralising the work of the Department for Work and Pensions into a tiny number of mega-centres is hitting the most vulnerable in our land very hard, and an urgent review is necessary.