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Oral question asked in the House of Commons, by David Leslie Taylor (Labour). It was answered by Anne McGuire (Labour) on Monday, 8 October 2007 on behalf of the Department for Work and Pensions.


Jobcentre Plus (Telecoms Charges)

Question
What recent discussion he has had with Ofcom on the charging policies of telecommunication companies toward the 0845 numbers used by Jobcentre Plus; and if he will make a statement.
Answer

Jobcentre Plus conducted a review, which was completed in July, which investigated the inbound telephone numbering plan that supports the contact centre and benefit delivery centre operations. During the review, Ofcom's call numbering team was approached on an informal basis for advice on developing the Jobcentre Plus internal numbering strategy, particularly regarding the future tariff structures of the 0845 range.


Secondary information

Type
Oral question
Reference
464 c9 
156107 
Session
2006-07
Oral question type
Lead
Chamber / Committee
House of Commons chamber
Subjects
Advisory services Fees and charges Jobcentre Plus Ofcom Telephone services Telephone numbering
Link
View this Oral question on www.publications.parliament.uk