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Written question asked by Baroness Hoey (Labour) on Tuesday, 27 November 2007, in the House of Commons. It was due for an answer on Thursday, 29 November 2007. It was answered by John Healey (Labour) on Tuesday, 11 December 2007 on behalf of the Department for Communities and Local Government.

Local Government: Complaints

Question
(2) how many complaints her Department has received on the decision-making process of the Local Government Ombudsman in each of the last three years;
Answer

The average length of time taken for the Local Government ombudsman to determine a complaint in each of the last three years was as follows:

Weeks
2004-05 15.5
2005-06 16.9
2006-07 18.4

My Department has received around 50 letters of complaint about the decision-making process of the local government ombudsman in each of the last three years.Challenges to decisions made by the local government ombudsman are matters for the courts. My Department has no plans to amend these arrangements.

Secondary information

Type
Written question
Reference
170220; 469 c551W;469 c553W
Session
2007-08
Subjects
Complaints Local government
Link
View this Written question on www.publications.parliament.uk