Written question asked by Mike Gapes (Labour) on Tuesday, 20 May 2008, in the House of Commons. It was due for an answer on Monday, 2 June 2008. It was answered by Liam Byrne (Labour) on Wednesday, 11 June 2008 on behalf of the Home Office.

UK Visas: Telephone Services

Question: To ask the Secretary of State for the Home Department if she will (a) place in the Library and (b) send to all hon. Members a full list of telephone, fax and e-mail addresses of desk officers in UK Visas and of telephone numbers in UK Visas where a voicemail facility is available.

Answer: [holding answer 2 June 2008]: UKBA's Visa Services Directorate already has a special hotline telephone number and email inbox for MPs inquiries:"Hotline number: 0207 008 8463""Email address: mpvisaenquiries@fco.gov.uk"In addition, documents may be faxed to 0207 008 8359/8313.Although in practice many MPs are in regular contact with individual geographical desks, having special points of contact for MPs allows their inquiries to be prioritised and a means they receive a better service.

Secondary information