Written question asked by Elliot Morley (Labour) on Thursday, 11 December 2008, in the House of Commons. It was due for an answer on Monday, 15 December 2008. It was answered by John Healey (Labour) on Thursday, 18 December 2008 on behalf of the Department for Communities and Local Government.

Council Tax: Arrears

Question: To ask the Secretary of State for Communities and Local Government what guidance is given to local authorities on the recovery of council tax arrears and procedures to be followed by private companies contracted to recover them; and when this guidance will next be reviewed.

Answer: Communities and Local Government's predecessor department the Office of the Deputy Prime Minister jointly published, with the Government Operational Research Service a Council Tax Collection Good Practice Report in 2004. The report looks at ways of sharing good practice among practitioners, in order to promote continuous improvement in service delivery and collection.The report can be accessed via Communities and Local Government website at"http://www.local.communities.gov.uk/finance/ctax/goodprac.pdf."

Secondary information