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Written question asked by Stephen Byers (Labour) on Monday, 26 January 2009, in the House of Commons. It was due for an answer on Monday, 2 February 2009. It was answered by Geoffrey Hoon (Labour) on Monday, 2 February 2009 on behalf of the Department for Transport.


Public Transport: Complaints

Question
To ask the Secretary of State for Transport if he will introduce an ombudsman system to deal with complaints concerning the transport system.
Answer

I have no plans to put such a system in place. A range of bodies already exist to deal with transport-related complaints.


Secondary information

Type
Written question
Reference
487 c867W; 252903
Session
2008-09
Subjects
Complaints Public transport
Link
View this Written question on www.publications.parliament.uk