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Written question asked by Mark Hunter (Liberal Democrat) on Wednesday, 18 November 2009, in the House of Commons. It was due for an answer on Monday, 23 November 2009. It was answered by Stephen Timms (Labour) on Tuesday, 24 November 2009 on behalf of the Ofcom.


Telephone Services

Question
To ask the Minister of State, Department for Business, Innovation and Skills what recent estimate Ofcom has made of the average waiting time before speaking to a person when calling telephone numbers with (a) 0844, (b) 0845, (c) 0870 and (d) 0871 prefixes; and if he will make a statement.
Answer

The matter raised is the responsibility of the independent regulator, the Office of Communications (Ofcom), which is accountable to Parliament rather than Ministers. Accordingly, I have asked the chief executive of Ofcom to reply directly to the hon. Member. Copies of the chief executive's letter will be placed in the Libraries of the House.


Secondary information

Type
Written question
Reference
501 c76W; 300851
Session
2009-10
Subjects
Fees and charges Telephone services
Link
View this Written question on www.publications.parliament.uk