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Written question asked by Dai Davies (Independent (affiliation)) on Monday, 7 December 2009, in the House of Commons. It was due for an answer on Wednesday, 9 December 2009. It was answered by Baroness Primarolo (Labour) on Tuesday, 15 December 2009 on behalf of the Department for Children, Schools and Families.


CAFCASS: Complaints

Question
To ask the Secretary of State for Children, Schools and Families what procedures the Children and Family Court Advisory and Support Service has in place for handling complaints received regarding the accuracy of its reports; and if he will make a statement.
Answer

CAFCASS has a formal complaints procedure, which includes complaints about the accuracy of reports. A copy of this procedure has been placed in the House Libraries. CAFCASS Cymru operate a parallel service in Wales on behalf of the Welsh Assembly Government and a copy of their representation and complaints procedure can be obtained from CAFCASS Cymru.


Secondary information

Type
Written question
Reference
502 c1062W; 305829
Session
2009-10
Related items
Deposited Paper DEP2009-3224
Tuesday, 15 December 2009
Deposited papers
House of Commons
Subjects
Complaints CAFCASS
Link
View this Written question on www.publications.parliament.uk