Written question asked by Mark Oaten (Liberal Democrat) on Thursday, 25 February 2010, in the House of Commons. It was due for an answer on Tuesday, 2 March 2010. It was answered by Jonathan Shaw (Labour) on Tuesday, 23 March 2010 on behalf of the Department for Work and Pensions.
Departmental Telephone Services
- Question
- To ask the Secretary of State for Work and Pensions what the cost to her Department is of the agreements it has entered into with mobile telephone operators to provide free calls to the Department's 0800 numbers from a mobile telephone.
- Answer
-
The mobile telephone operators in question are charging the Department on the basis of a discounted per minute rate. The Department estimates that the overall cost of the scheme will, on current volumes, be less than £10 million per annum. This will be offset by reduced costs of call back by the Department at a higher rate and the associated staff costs.
Secondary information
- Type
- Written question
- Reference
- 508 c199W; 319980
- Session
- 2009-10
- Subjects
- Department for Work and Pensions Telephone services
- Link
- View this Written question on www.publications.parliament.uk
Librarians' tools
- Timestamp
- 2013-11-24 19:21:13 +0000
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