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Written question asked by Mark Oaten (Liberal Democrat) on Wednesday, 17 March 2010, in the House of Commons. It was due for an answer on Monday, 22 March 2010. It was answered by Diana Johnson (Labour) on Tuesday, 6 April 2010 on behalf of the Department for Children, Schools and Families.


Departmental Telephone Services

Question
To ask the Secretary of State for Children, Schools and Families what public information helplines his Department runs; and what contracts have been awarded by his Department for the running of them.
Answer

The Department holds records centrally of six policy-specific helplines which it sponsors. These and the associated costs are outlined in the following table. The Department also jointly runs the Frank helpline but does not fund it.A full survey of helplines and contracts would be possible only at disproportionate cost.

Helpline Cost (£)
School Performance Tables contact centre 17,124.00
Sexwise 800,414.00
Childcare pilot services helpline 550,575.00
Childcare Helpline 129,224.00
Sure Start helpline 65,000.00
Extended Services helpline 9,000.00

Secondary information

Type
Written question
Reference
508 c1342W; 323510
Session
2009-10
Subjects
Telephone services Department for Children, Schools and Families
Contains statistics
Yes
Link
View this Written question on www.publications.parliament.uk