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Written question asked by Jim Cousins (Labour) on Thursday, 25 March 2010, in the House of Commons. It was due for an answer on Tuesday, 30 March 2010. It was answered by Lord Knight of Weymouth (Labour) on Tuesday, 30 March 2010 on behalf of the Department for Work and Pensions.


Hewlett Packard

Question
To ask the Secretary of State for Work and Pensions whether service level agreements between Hewlett Packard Enterprise Services and her Department have been breached since 22 January 2010.
Answer

There have been six minor breaches of the service level agreement with Hewlett Packard Enterprise Services since 22 January 2010. None of the breaches has affected the Department's service to its customers. The Department took appropriate action within the terms of the service level agreement.


Secondary information

Type
Written question
Reference
508 c948W; 325182
Session
2009-10
Subjects
Department for Work and Pensions Hewlett-Packard
Link
View this Written question on www.publications.parliament.uk