Written question asked by Jim Cousins (Labour) on Tuesday, 30 March 2010, in the House of Commons. It was due for an answer on Wednesday, 7 April 2010. It was answered by Lord Knight of Weymouth (Labour) on Wednesday, 7 April 2010 on behalf of the Department for Work and Pensions.

Departmental ICT

Question: To ask the Secretary of State for Work and Pensions what disruption there has been to her Department's (a) Fraud Referral and Intervention Management System, (b) electronic records management and (c) Customer Information System since 22 January 2010.

Answer: The information is as follows:(a) Since 22 January 2010 there have been six instances of disruption to the FRAIMS system. The periods of disruption were:"26 and 27 January—one hour each time""2 and 3 February—one hour each time""16 February—20 minutes""24 February—one hour""2 and 3 March—one hour each time""15 and 16 March—one hour each time."(b) There has been no disruption to ERM since 22 January 2010.(c) There has been no disruption to the Customer Information System since 22 January 2010.

Secondary information