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Care Services: Inspection

Answer

The Parliamentary and Health Service Ombudsman (PHSO) is independent of both the department and the Government and it is therefore not usually appropriate for officials and Ministers to answer on behalf of the PHSO. However, in these circumstances PHSO has given approval because this information is available from PHSO's annual reports and is in the public domain. During the past five years, PHSO published the following information: In its annual report for 2005-06 PHSO stated that it had reported on 24 complaints about the Commission for Social Care Inspection and had upheld 58 per cent in full or in part. In its annual report for 2006-07 PHSO stated that it had reported on 14 complaints about the Commission for Social Care Inspection and had upheld 50 per cent in full or in part. In its annual report for 2007-08 PHSO stated that it had reported on two complaints about the Commission for Social Care Inspection and had upheld 100 per cent in full or in part. From April 2009, the Commission for Social Care Inspection became Care Quality Commission. In its annual report for 2008-09, no complaints were reported on for either organisation. In its annual report for 2009-10, no complaints were reported on for either organisation.

Secondary information

Type

Written question

Reference

9757; 728 c233-4WA

Session

2010-12

Subjects

Complaints Commission for Social Care Inspection Care Quality Commission Parliamentary and Health Service Ombudsman

Link

View this Written question on www.publications.parliament.uk