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Written question asked by Joan Walley (Labour) on Friday, 23 March 2012, in the House of Commons. It was due for an answer on Tuesday, 27 March 2012. It was answered by Tim Loughton (Conservative) on Tuesday, 17 April 2012 on behalf of the CAFCASS.

CAFCASS: Stoke on Trent

Question
To ask the Secretary of State for Education how many complaints the Children and Family Court Advisory and Support Service received about its services in Stoke-on-Trent in each year since its inception.
Answer

CAFCASS is an independent body with its own procedures in place to deal with complaints. The Department for Education does not therefore hold this information. Anthony Douglas, the chief executive of CAFCASS has written to the hon. Member and a copy of his response has been placed in the Libraries.Letter from Anthony Douglas, dated 2 April 2012:"I am writing to you in order to provide answers to the Parliamentary Question that you tabled recently:""To ask the Secretary of State for Education, how many complaints the Children and Family Court Advisory and Support Service received about its services in Stoke-on-Trent in each year since its inception.""Cafcass was formed in 2001. Cafcass is unable to isolate the Stoke related complaints from those that originate from the much larger Staffordshire (including Stoke-on-Trent) area. Therefore, Cafcass cannot answer the question in relation to the specific terms in which it is put.""Please see the table below which indicates the total number of Complaints in Stoke-on-Trent and Staffordshire since 2006. This has been provided alongside the National Cafcass figures."

Area
Stoke-on-Trent and Staffordshire National
2006 10 596
2007 18 682
2008 35 945
2009 38 1,342
2010 38 1,047
2011 27 1,124

Secondary information

Type
Written question
Reference
102306; 543 c327-8W
Session
2010-12
Subjects
Complaints CAFCASS Stoke on Trent
Contains statistics
Yes
Link
View this Written question on www.publications.parliament.uk