Written question asked by Baroness Beckett (Labour), in the House of Commons. It was due for an answer on Friday, 29 July 1988. It was answered by Lord Hurd of Westwell (Conservative) on Friday, 29 July 1988 on behalf of the Home Office.

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Untitled Written question

Question

What is practice of public bodies for which Home Sec is responsible, other than Criminal Injuries Compensation Board, with regard to issuing to complainants, with an acknowledgement of their complaint, a printed card telling them not to write or phone to check on progress of their complaint since this will slow its progress. - (Holding answer 22 July 1988).

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Secondary information

Type

Written question

Reference

138 c767W;138 c764W

Session

1987-88

Subjects

Complaints Administrative delays Public bodies