Written question asked by Brian H Donohoe (Labour), in the House of Commons. It was due for an answer on Tuesday, 16 July 1996. It was answered by Tim Eggar (Conservative) on Tuesday, 16 July 1996 on behalf of the Department of Trade and Industry.

Dept of Trade and Industry

Question: When the honourable Member for Cunninghame South may expect a reply to his letter of 24th April to the Director General of Gas Supply concerning complaints from constituents about the delays and difficulties they are encountering in contacting the telephone enquiry lines for Scottish Gas; and what factors have led to the delay so far in replying. - The Director General of Gas Supply is independent of my Department. These issues should be addressed to her.

Answer: Mr. Donohoe: To ask the President of the Board of Trade when the hon. Member for Cunninghame, South may expect a reply to his letter of 24 April to the Director General of Gas Supply concerning complaints from constituents about the delays and difficulties they are encountering in contacting the telephone inquiry lines for Scottish Gas; and what factors have led to the delay so far in replying.[36569] Mr. Eggar: The Director General of Gas Supply is independent of my Department. These issues should be addressed to her.

Secondary information