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Written question asked by Jim Cunningham (Labour), in the House of Commons. It was due for an answer on Wednesday, 4 December 1996. It was answered by Alistair Burt (Conservative) on Wednesday, 4 December 1996 on behalf of the Department of Social Security.


Dept of Social Security;Social Security Benefits Agency

Question
What feedback from staff his Department has had regarding the effectiveness of the information technology system that is being used in processing the payments of the job seeker's allowance; and similarly regarding the effectiveness of the training that was provided for staff dealing with jobseeker's allowance. - Text of letter from Peter Mathison of the Benefits Agency.

Secondary information

Type
Written question
Reference
286 c716-7W;286 c714-5W; 6986;6985
Session
1996-97
Subjects
Applications Software Civil servants Jobseeker's allowance ICT Social security benefits Training Transitional arrangements