Written question asked by David Kidney (Labour), in the House of Commons. It was due for an answer on Thursday, 12 June 1997. It was answered by Glenda Jackson (Labour) on Thursday, 12 June 1997 on behalf of the Department of the Environment, Transport and the Regions.

Dept of Transport;Dept of the Environment Transport and the Regions

Question: What regulatory framework governs claims procedures in respect of the franchised railway companies; and what role the Rail Regulator has in respect of them.

Answer: Mr. Kidney: To ask the Secretary of State for the Environment, Transport and the Regions what regulatory framework governs claims procedures in respect of the franchised railway companies; and what role the Rail Regulator has in respect of them. [2863] Ms Glenda Jackson: All licensed railway operators, including Railtrack, are required by their licences to be a party to claims handling arrangements approved by the Rail Regulator. The railway industry established the Claims Allocation and Handling Agreement (CAHA) in early 1994. This continues to be the means by which all operators fulfil this licence obligation. The Rail Regulator is responsible for enforcing licence conditions.

Secondary information