Written question asked by John Heddle (Conservative), in the House of Commons. It was due for an answer on Wednesday, 1 March 1989. It was answered by Lord Maude of Horsham (Conservative) on Wednesday, 1 March 1989 on behalf of the Department of Trade and Industry.

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Untitled Written question

Question

If DTI will direct OFTEL to discuss with Chairman of British Telecom whether there has been any diminution in standard of service & efficiency offered by British Telecom's directory inquiries unit following transfer of all standard directory telephone nos on to computer. - Includes fact that BT's 6-monthly quality of service reports include info on directory inquiry services & latest report in Library.

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Secondary information

Type

Written question

Reference

148 c189W

Session

1988-89

Subjects

Software British Telecom Office of Telecommunications Telephones Telephone operator services