Written question asked by James Clappison (Conservative) on Thursday, 18 March 1999, in the House of Commons. It was due for an answer on Wednesday, 24 March 1999. It was answered by Mike O'Brien (Labour) on Wednesday, 24 March 1999 on behalf of the Home Office.

Home Office

Question: To ask the Secretary of State for the Home Department, what meetings he has had regarding the re-organisation of Lunar House and the introduction of a new computer system to deal with immigration and asylum applications; what representations he has received about delays in the provision of immigration services; and if he will make a statement. - (Holding answer 23 March 1999).

Answer: Mr. Clappison: To ask the Secretary of State for the Home Department what meetings he has had regarding the reorganisation of Lunar House and the introduction of a new computer system to deal with immigration and asylum applications; what representations he has received about delays in the provision of immigration services; and if he will make a statement. [78245] Mr. Mike O'Brien: [holding answer 23 March 1999]: I have had a number of meetings regarding the reorganisation of the Immigration and Nationality Directorate and will continue to do so. I have received representations about the current delays there from hon. Members, from interest groups and from the business community. I am, therefore, taking a close personal interest in improving the level of service. The Home Secretary and I recently met with officials from the Immigration and Nationality Directorate and Siemens Business Services to discuss the casework programme. Siemens Business Services have reiterated their commitment to working in partnership to deliver the major modernisation programme as a whole.

Secondary information

Type: Written question
Reference: 78245; 328 c227W
Session: 1998-99
Subjects: Asylum Applications Computers Administrative delays Croydon ICT Immigration Refugees Immigration and Nationality Directorate Lunar House