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Written question asked by Paul Marsden (Liberal Democrat) on Monday, 4 November 2002, in the House of Commons. It was due for an answer on Thursday, 7 November 2002. It was answered by Baroness Smith of Malvern (Labour) on Thursday, 7 November 2002 on behalf of the Department of Health.


Dept of Health

Question
To ask the Secretary of State for Health, what proportion of health authorities have complaints procedures for mental health patients.
Answer

Mr. Paul Marsden: To ask the Secretary of State for Health what proportion of health authorities have complaints procedures for mental health patients. [80000] Jacqui Smith: The National Health Service complaints procedure exists to deal with complaints from any patient using the NHS (including users of mental health services) who wishes to make a complaint about the service or treatment they have received. The complaints procedure applies to all NHS organisations and services.


Secondary information

Type
Written question
Reference
80000; 392 c523W;392 c535W
Session
2001-02
Subjects
Complaints Mental illness
Link
View this Written question on www.publications.parliament.uk