Written question asked by James Clappison (Conservative) on Wednesday, 10 July 2002, in the House of Commons. It was due for an answer on Tuesday, 23 July 2002. It was answered by Malcolm Wicks (Labour) on Tuesday, 23 July 2002 on behalf of the Department for Work and Pensions.

Dept for Work and Pensions

Question: To ask the Secretary of State for Work and Pensions, what notification his Department has provided to benefit recipients about the move to automated credit transfer from April 2003; and what role Jobcentre Plus and the Pension Service will have in ensuring that all claimants are aware of the changes.

Answer: Mr. Clappison: To ask the Secretary of State for Work and Pensions what notification his Department has provided to benefit recipients about the move to automated credit transfer from April 2003; and what role Jobcentre Plus and the Pension Service will have in ensuring that all claimants are aware of the changes. [70021] Malcolm Wicks: The department intends to conduct a customer information campaign, which will inform customers about the changes to the way we pay benefits and pensions. The campaign will begin in the run up to April 2003 when we will start to move customers to payment into bank or building society accounts so that customers have the information they need at the point of their transfer from payment by order book. The campaign will incorporate the Pension Service and Jobcentre Plus.

Secondary information

Type: Written question
Reference: 70021; 389 c1030W;389 c1029W
Session: 2001-02
Subjects: Jobcentre Plus Publicity Recipients Social security benefits Automated credit transfer Pension Service
Link: View this Written question on www.publications.parliament.uk