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Office of the Secretary of State for Wales

Answer

Malcolm Bruce: To ask the Secretary of State for Wales how many complaints were registered against his Department and its predecessor Departments in (a) 1990 to 1996 and (b) 1997 to 2002; how many are current; and what proportion were (i) taken up and (ii) upheld by the Parliamentary Ombudsman in those periods. [51583] Mr. Paul Murphy: There is no central register of complaints. Since its establishment on 1 July 1999, the Parliamentary Ombudsman has investigated no complaints against the Wales Office. The Ombudsman's annual reports contain the following details of complaints against the former Welsh Office. _________________________________________________________________________________________________. Year New cases received Rejected or Cases concluded Upheld in whole or in discontinued{ 1} part 1990-91 9 7 0 0 1991-92 9 6 2 2 1992-93 12 8 4 4 1993-94 12 11 0 0 1994-95 25 14 2 0 1995-96 15 12 9 8 1996-97 16 12 0 0 1997-98 12 13 3 2 1998-99 17 10 5 4 1999-2000 8 19 0 0 2000-01 1 1 0 0 _________________________________________________________________________________________________. {1} From 1999-2000, includes "Concluded without investigation" Note: Annual workload includes cases carried forward from previous years [Continued in column 73W]

Secondary information

Type

Written question

Reference

51583; 384 c71-2W

Session

2001-02

Subjects

Complaints Government departments Parliamentary Commissioner for Administration Wales Office Welsh Office

Contains statistics

Yes

Link

View this Written question on www.publications.parliament.uk