Written question asked by George Howarth (Labour) on Tuesday, 22 January 2002, in the House of Commons. It was due for an answer on Tuesday, 29 January 2002. It was answered by Baroness Winterton of Doncaster (Labour) on Tuesday, 29 January 2002 on behalf of the Lord Chancellor's Department.

Lord Chancellors Dept

Question: To ask the Parliamentary Secretary, Lord Chancellor's Department, what targets he has set for the Guardian ad Litem Service for answering mail from (a) honourable Members and (b) members of the public. - Inc figures.

Answer: Mr. George Howarth: To ask the Parliamentary Secretary, Lord Chancellor's Department what targets she has set for the Guardian ad Litem Service for answering mail from (a) hon. Members and (b) members of the public. [30439] Ms Rosie Winterton: The Guardian ad Litem Service is now a part of the Children and Family Court Advisory and Support Service (CAFCASS). The Lord Chancellor expects CAFCASS to give a timely response to mail from both hon. Members and members of the public. CAFCASS is working to establish standard response times for procedures across the service. CAFCASS is also undertaking work to devise a unified complaints procedure for the Service. CAFCASS aims to meet my Department's target for replying to mail from hon. Members within 20 working days of receipt.

Secondary information