Written question asked by Paul Marsden (Liberal Democrat) on Monday, 7 July 2003, in the House of Commons. It was due for an answer on Thursday, 10 July 2003. It was answered by Baroness Winterton of Doncaster (Labour) on Thursday, 10 July 2003 on behalf of the Department of Health.
Dept of Health
- Question
- To ask the Secretary of State for Health, what proportion of National Health Service trusts use total quality management systems to improve patient satisfaction with services.
- Answer
-
Mr. Paul Marsden: To ask the Secretary of State for Health what proportion of national health service trusts use total quality management systems to improve patient satisfaction with services. [124699] Ms Rosie Winterton: There is no prescriptive total quality management framework for this. There is considerable freedom therefore for trusts to build strategies and deliver services that are appropriate for that location in partnership with patients and the local community.
Secondary information
- Type
- Written question
- Reference
- 124699; 408 c1018W;408 c1016W
- Session
- 2002-03
- Subjects
- Health services NHS NHS trusts Standards Management techniques
- Link
- View this Written question on www.publications.parliament.uk
Librarians' tools
- Timestamp
- 2013-11-25 19:02:24 +0000
- URI
- http://data.parliament.uk/pimsdata/Hansard/PARLIAMENTARY_QUESTION_831354
- In Indexing
- http://indexing.parliament.uk/Content/Edit/1?uri=http://data.parliament.uk/pimsdata/Hansard/PARLIAMENTARY_QUESTION_831354
- In Solr
- https://search.parliament.uk/claw/solr/?id=http://data.parliament.uk/pimsdata/Hansard/PARLIAMENTARY_QUESTION_831354