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Written question asked by Mike Hancock (Liberal Democrat) on Wednesday, 24 November 2004, in the House of Commons. It was due for an answer on Monday, 6 December 2004. It was answered by Malcolm Wicks (Labour) on Monday, 6 December 2004 on behalf of the Department for Work and Pensions.


Dept for Work and Pensions

Question
To ask the Secretary of State for Work and Pensions, if he will establish an independent inquiry into the handling by the Pensions Ombudsman of the complaint by members of the IBM UK pension fund; and if he will make a statement. - Inc ref to copies of determinations on the Pension's Ombudsman's website at www.pensions-ombudsman.org.uk.
Answer

Mr. Hancock: To ask the Secretary of State for Work and Pensions, if he will establish an independent inquiry into the handling by the Pensions Ombudsman of the complaint by members of the IBM UK pension fund; and if he will make a statement. [200257] Malcolm Wicks: The Pensions Ombudsman is an independent statutory Commissioner and I cannot comment on his determinations or on actions taken during his investigation of complaints. Copies of his determinations are available on the Pension's Ombudsman's websitewww.pensions-ombudsman. org.uk. Complainants who are unhappy with the Pensions Ombudsman's determinations have the option of appealing to the High Court on a point of law. They must do this within 28 days of receiving the determination in England and Wales and 14 days in Scotland. They could also ask for the determination to be judicially reviewed, and must make an application within three months of the determination being issued. If complainants are unhappy about the service received from the Pensions Ombudsman, an MP can refer the matter to the Parliamentary Ombudsman. She may review the way that the case was handled but will not consider formal decisions (i.e. determinations) made by the Pensions Ombudsman or his staff.


Secondary information

Type
Written question
Reference
200257; 428 c374-5W
Session
2004-05
Subjects
Complaints Appeals Workplace pensions Pensions Pension funds Pensions Ombudsman
Link
View this Written question on www.publications.parliament.uk