Written question asked by Bill Wiggin (Conservative) on Tuesday, 9 November 2004, in the House of Commons. It was due for an answer on Wednesday, 17 November 2004. It was answered by Lord Browne of Ladyton (Labour) on Wednesday, 17 November 2004 on behalf of the Home Office.

Home Office

Question: To ask the Secretary of State for the Home Department, what research his Department has commissioned regarding the nature of complaints made against immigration officers. - Inc ref to CAC Annual Report published in July 2004 covers the 12-month period ending 31 March 2004, and is available in the Library.

Answer: Mr. Wiggin: To ask the Secretary of State for the Home Department what research his Department has commissioned regarding the nature of complaints made against immigration officers. [197810] Mr. Browne: Allegations of misconduct or inefficiency against individual immigration officers are investigated under the Immigration and Nationality Directorate (IND) formal complaint procedures. The investigation process is monitored by the IND Complaints Audit Committee (CAC), an independent body appointed by myself to ensure the integrity and effectiveness of the complaint investigation system. The CAC produces an annual report to my right hon. Friend the Secretary of State, which includes an analysis of the number of complaints received and the nature of allegations investigated over the period covered by the report. The most recent CAC Annual Report published in July 2004 covers the 12-month period ending 31 March 2004, and is available in the Library.

Secondary information