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Written question asked by Candy Atherton (Labour) on Monday, 19 July 2004, in the House of Commons. It was due for an answer on Thursday, 9 September 2004. It was answered by Elliot Morley (Labour) on Thursday, 9 September 2004 on behalf of the Department for Environment, Food and Rural Affairs.


Dept for Environment Food and Rural Affairs

Question
To ask the Secretary of State for Environment, Food and Rural Affairs, what criteria were used in making the decision to close the Exeter office of Watervoice; and what process was followed.
Answer

Ms Atherton: To ask the Secretary of State for Environment, Food and Rural Affairs what criteria were used in making the decision to close the Exeter office of Watervoice; and what process was followed. [185771] Mr. Morley: The original decision to close the Exeter office was based on a recommendation made by PricewaterhouseCoopers (PwC) in its report the organisation and regional structure of the Consumer Council for Water. PwC recommended that the offices in Exeter and Bristol currently serving the south west and Wessex regions should be merged into one office and located either in one of the existing offices or at a new site in Taunton. However, we have since given very careful consideration to a number of representations received and reviewed the decision to close or relocate regional offices. We concluded that, that against the background of the representations and the current periodic review of water prices, the benefits for water customers in maintaining the existing regional system of consumer representation outweighs the benefits of rationalisation at this time. We now intend to leave it to the new CCW to consider PwC's recommendations and to decide, in the light of future circumstances what changes, if any, it wishes to make to its regional structure.


Secondary information

Type
Written question
Reference
424 c1326W;424 c1334W; 185771
Session
2003-04
Subjects
Closures Exeter Location Offices South West WaterVoice Consumer Council for Water
Link
View this Written question on www.publications.parliament.uk