Written question asked by Lord Mann (Labour) on Monday, 10 January 2005, in the House of Commons. It was due for an answer on Tuesday, 18 January 2005. It was answered by Gerry Sutcliffe (Labour) on Tuesday, 18 January 2005 on behalf of the Department of Trade and Industry.

Dept of Trade and Industry

Question: To ask the Secretary of State for Trade and Industry, what forms of redress are open to an individual who expresses a preference under the mail preference service but then receives junk mail addressed to the householder.

Answer: John Mann: To ask the Secretary of State for Trade and Industry what forms of redress are open to an individual who expresses a preference under the mail preference service but then receives junk mail addressed to the householder. [207882] Mr. Sutcliffe: If an individual is receiving unsolicited mailings despite their registration with the mailing preference service (MPS) they can raise the matter with MPS complaint handling service who will investigate the matter with the company concerned. If the mailing was a breach of the British Codes of Advertising and Sales Promotion then they will pass the complaint to the Advertising Standards Authority for action.

Secondary information