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Tax Credits

Does the Paymaster General accept that problems with tax credits have now displaced problems with the Child Support Agency as the single greatest generator of work for many Members? Does she recognise that those who man the MPs’ hotline do a good job in difficult circumstances? Given the complexities of a system that Members and claimants find it difficult to comprehend, given the high percentage of mistakes that are made and given the ongoing problems with the system, does the right hon. Lady accept that many people have come to the conclusion that the present social security and tax credits system is simply unsustainable? Therefore, will she reflect on the suggestion that we should have a review of the financial interface between citizen and state to see whether we cannot come up with a simpler and clearer system than the present one?