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Tax Credits

I am sorry, Mr. Speaker, if this is becoming somewhat repetitive. I have explained a number of times that the system is about flexibility and responding to the changing needs of families. That is the issue that needs to be addressed. The adjudicator in the report published earlier in the week mentioned the need for more flexibility. The ombudsman recognises the need for flexibility. She and the CAB are saying that the administrative issues need to be dealt with, and I agree; that the IT problems need to be finally sorted, and I agree; and that steps should be taken, and I agree and have taken those steps. I will be taking more steps, and the House will be informed of them.