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e-Government

: I thank my hon. Friend for that. If we are to get greater innovation and choice, citizens have to be involved in creating and delivering those services online. That is the way to ensure greater take-up of services online. Partnership working is key. The Government have referred to partnership working in terms of larger IT companies joining with smaller companies or social enterprises. That is a new announcement and I am slightly cynical; I wait to see the delivery on that. There are issues around joint procurement as well as joint service delivery. Importantly, citizens themselves must design and build some of those services. That is the way in which we will truly achieve e-Government. It will be achieved, in particular, through those people who most need the services being able to ensure that they receive the services that they need and, preferably, to take part in the project; designing it and obtaining that choice of public service delivery that the Minister is determined to achieve.