Proceeding contribution from Lord Wills (Labour) in the House of Commons on Thursday, 13 July 2006. It occurred during Adjournment debate on Jobcentre Plus.
Jobcentre Plus
I am grateful to my hon. Friend for an excellent report. Does he agree that one problem is not only that inappropriate staff are in the contact centre, but that it is impossible to get through to the contact centre to get advice? My constituents and I have certainly found that over and over again. The local citizens advice bureau regularly finds it impossible to get through to St. Austell, which is its contact point, but I can get through, so the only point of contact for all the people in North Swindon who need to get in contact is through me and the dedicated contact centre for MPs. Members of the public find it practically impossible to get through.
Secondary information
- Type
- Proceeding contribution
- Reference
- 448 c508WH
- Session
- 2005-06
- Chamber / Committee
- Westminster Hall
- Subjects
- Disability Applications Administration Jobcentre Plus Parliamentary scrutiny Social security Select committees Rural areas Telephones Crisis loans Work and Pensions Committee
- Link
- View this Proceeding contribution on www.publications.parliament.uk
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- 2023-12-05 22:00:24 +0000
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- http://data.parliament.uk/pimsdata/hansard/CONTRIBUTION_337255
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