Proceeding contribution from John Barrett (Liberal Democrat) in the House of Commons on Thursday, 12 February 2009. It occurred during Debates on delegated legislation on Social Security.
Social Security
The Minister mentioned that a lot of pensioners are able to access information about benefits by telephone. One of the issues raised in the equivalent debate last year was the poor quality of service given by a number of call centres. Is she convinced that things have moved on and that when people phone up for help they get the support and advice they need?
Secondary information
- Type
- Proceeding contribution
- Reference
- 487 c1547;487 c1545
- Session
- 2008-09
- Chamber / Committee
- House of Commons chamber
- Subjects
- Council tax benefits Carers' benefits Housing benefit Jobseeker's allowance Income support Increases Guaranteed minimum pensions Inflation Pension credit Workplace pensions Pensions Social security benefits State retirement pensions Uprating Winter fuel payment Employment and support allowance
- Legislation
- Social Security Benefits Up-rating Order 2009
- Guaranteed Minimum Pensions Increase Order 2009
- Link
- View this Proceeding contribution on www.publications.parliament.uk
Librarians' tools
- Timestamp
- 2024-04-21 09:49:34 +0100
- URI
- http://data.parliament.uk/pimsdata/hansard/CONTRIBUTION_529951
- In Indexing
- http://indexing.parliament.uk/Content/Edit/1?uri=http://data.parliament.uk/pimsdata/hansard/CONTRIBUTION_529951
- In Solr
- https://search.parliament.uk/claw/solr/?id=http://data.parliament.uk/pimsdata/hansard/CONTRIBUTION_529951