---

Crown Currency Exchange

That is quite correct. It certainly seems to be the case that on several occasions a number of people brought these problems to the attention of the FSA, one of whom was Robin Haynes, the managing director of Currency Index Ltd. He raised concerns about Crown Currency Exchange with the FSA in March 2009 and September 2010. He raised his concerns with HMRC in September 2010 and with Barclays, Crown Currency Exchange's bankers, in May 2009. None of those appears to have been acted on. There is also the case of a whistleblower who reported his concerns to the companies investigations branch of the Insolvency Service on 20 August 2009, but again nothing appeared to happen. It seems that none of those bodies is able to investigate a company until it has done something completely awful to its customers.