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Severn Crossings Toll

It is good to see the Minister here to respond to the debate. I thought that his evidence to the Welsh Affairs Committee was frank and that he seemed very engaged in the matter. As someone who has been talking about the Severn bridges for some time, I appreciate that. Like the hon. Member for Monmouth (David T. C. Davies), I obviously have a strong constituency interest in sorting out the issues surrounding the Severn bridges. I commend the hon. Gentleman for the way in which he chairs the Welsh Affairs Committee and for deciding that this should be one of the first inquiries following the election. The evidence that the Committee has received backs up what I have heard from my constituents for many years, which is that the crossings are too expensive, inflexible and inconvenient. As I said in a Westminster Hall debate last year, until very recently people could not pay by credit or debit card, and they cannot pay online or travel off peak. There are no concessions for people who live locally. Yet the tolls continue to rise year on year, even though the service is outdated. I do not apologise for raising the matter again because, although Severn River Crossing has a responsibility to its shareholders—as has been mentioned—I feel a responsibility to my constituents, who are the customers. I would like Severn River Crossing to pay a little more attention to the customers.