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Open Public Services White Paper

I am delighted to help out my hon. Friend and Dorset colleague on this. What he says is absolutely true: there was a vast increase in spending on public services during the last Government. Alas, the improvements in the outcomes were not as great as the inputs. That is precisely what we are trying to tackle, and we are doing it in an age-old way, by introducing innovation and diversity of supply, as well as choice and power for the people using the services, so that there is real pressure on all providers to improve. We need continuous pressure for improvement and continuous transparency on whether the services are improving, as well as a continuous ability for people who find a service being provided better elsewhere to choose the best service. Those are the methods that always improve quality.