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Open Public Services White Paper

As I said in my opening remarks, Southern Cross is a clear case of a legacy failure from the last Government, because the arrangements under which Southern Cross operated—[Interruption.] There is no point in Labour Members denying this; the arrangements under which it operated were set up during the previous Administration. There is a serious point of public policy here, which is that a proper continuity regime was not established in the national health service or the social care system by the previous Government. I admit that this also applies to Governments before that, but it now needs to be cured. That is why we set out in this White Paper a series of principles that will govern the continuity regimes that we will set up to make sure that when individual providers fail, the people using the service have continuity in respect of it. We are fulfilling that same principle in what we are doing now to ensure that every single person looked after by Southern Cross continues to receive continuity of care.