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Open Public Services White Paper

It will apply to every public service provider, regardless of sector. We are interested not in who the provider is, but in whether the service provided is a good one. In every instance we will be totally transparent about the quality of services, and will enable people to make choices on that basis. If the private sector cannot match the voluntary or public sector, people will choose to take the offerings of one of those sectors, and that is as it should be.