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Open Public Services White Paper

Yes, my hon. Friend is absolutely right. What we are about is trying to improve public services for all. By giving people choice and power, we enable the money to be focused, as she rightly says, on the places that are seen to be best by the service users, thereby increasing the proportion of public services that are excellent and gradually dragging up the average. Of course we also want to make sure that we do not have any coasting or substandard services, so she will also find that the White Paper contains a series of measures precisely to target providers that are consistently failing or consistently mediocre.