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Proceeding contribution from Baroness Morgan of Cotes (Conservative) in the House of Commons on Monday, 19 December 2011. It occurred during Ministerial statement on Banking Commission Report.


Banking Commission Report

I welcome the emphasis in the Chancellor's statement on more choice and competition, which will benefit businesses in my constituency and elsewhere. They often tell me that this is not just about bank lending, and that it is also about poor customer service and unexpected charges being imposed. Will my right hon. Friend confirm that this is just the start of a process, and that there will be continuous monitoring of the way in which banks treat their customers from now on?


Secondary information

Type
Proceeding contribution
Reference
537 c1090 
Session
2010-12
Chamber / Committee
House of Commons chamber
Subjects
Costs Bank services Banks Competition Finance Incentives Standards Regulation Government responses Royal Bank of Scotland Financial Conduct Authority Independent Commission on Banking Payments Council
Link
View this Proceeding contribution on www.publications.parliament.uk